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Shipping Information
Shipping fees are as follows:

Cart Range          Shipping Costs
$0.00 - $39.99       $11.90
$40.00 - $49.99     $12.90
$50.00 - $74.99     $14.90
$75.00 - $89.99     $16.90
$90.00 - $119.99    $18.90
$120.00 - $249.99  $20.90
$250.00 - $499.99  $22.90
$500.00 - $599.99  $25.90
$600.00 - Up , $5% of the cart


Shipping and returns:  Shipping Prices

Economy Shipping starts around $3.00 and will increase based on the weight of your package and shipping location. (For example, the cost of a single DVD to Lincoln, Nebraska starts out around $3.13 for Media Mail, around $7.85 for UPS Ground.) These rates are subject to change due to carrier price increases. Rates may also vary as products vary and/or items that contain manuals or extra packaging.

Next Day, Second Day, & Three Day Shipping is calculated directly from UPS. We do not ship on weekends & holidays!

Shipping Methods

UPS Next Day Air - Available from the 48 contiguous states. UPS 2nd Day Air - Available from the 48 contiguous states. UPS 3rd Day Select - Available from the 48 contiguous states. UPS Ground - Available from the 48 contiguous states.

USPS Priority Mail Envelope – one to three day service The dimensions of the envelope for cd's and dvd's is aproximately 12 1/2" X 9 1/2". If your product is bigger than a standard envelope, shipping cost is subject to be increased.

USPS Media Mail - Available for small packages, usually used for single pieces. Cost effective, no priority on time.

You may select your shipping method during the checkout process.

Your video items typically ship within 3 business days of the time your order is placed. Your games and software items typically ship within 7 business days of the time your order is placed. Please check the product information page for exact availability information.
* All shipping times are estimates and while we strive to meet the shipping times displayed, we cannot guarantee that an item will ship exactly when estimated.


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Handling Charges

There is a handling charge of up to $1.00 per box. For help with any other shipping questions, please send an email to:

info@oldwesternoutpost.com

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Returns

There is a minimum 20% restocking fee on all returned items. Returns must be made within 30 days. All returns must be accompanied by the original packaging, software, booklets and/or pamphlets, etc. in new and resalable condition and free of any markings or damage. Shipping is NON-refundable. It is the responsibility of the customer to determine if the product(s) ordered suits his/her needs and whether the product is compatible with his/her computer prior to purchase.

Please Note: The customer will be responsible for shipping charges to return the package to them.  In most cases, we will not and you will have to take your return to an authorized facility such as a Post Office or a UPS facility or Mailboxes, etc. facility. All returned products must be shipped in the same or comparable shipping box to guarantee the return in sellable condition. If the customer selects to ship the product back in which the product is smashed and/or not resalable due to the type of shipping method they selected, We cannot and will not be held liable or responsible for crediting the customer for the return.

We try to help with technical questions to the best of our knowledge. However, we are not trained to offer technical or requirement advice; therefore, we cannot be held liable for misinformation.

Rebated items cannot have been submitted for rebates - all forms and Proof of Purchase materials must be returned along with the UPC bar code and/or peel off rebate sticker intact on the box as it was originally shipped to you. The product must not have been registered (or activated if applicable).

Please include a COPY of the invoice or receipt, your name, address, phone number, RMA number and a detailed description of the problem with the return. If returned materials are not received within 30 days of the order date, we will be unable to issue a credit.

Please allow up to fourteen days for your return to arrive at our Returns Department, delivery times vary based on shipper selected. Your return is usually processed within 7-14 days after receipt of the item.

Depending on the applicable policies above, you can request either a credit or a replacement when you return your product. If you request a credit, your original method of payment will be credited as soon as possible after your return is processed and approved. If you request a replacement product, your replacement order will be sent to fulfillment once your return is processed and approved. How quickly your replacement product ships after that depends on product availability.

We do not ship your replacement order before we receive your return (cross-ship). If you need a replacement sooner than the timeline outlined above, please place a new order on the website, independent of the returns process.

Opened items can only be exchanged for the exact same item. If you have any other questions regarding returns, please fill out the online form on the contact page and we will reply as soon as possible. Returns or replacements must take place within 30 days of the original order. Orders Paid by check will be refunded by check. Shipping charges cannot be refunded unless error is ours.


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Cancellations and Order Changes

Any order cancellation or ANY ORDER CHANGES must be requested via the contact us form, or email at info@musicmusicandmoremusic.com

*Service fees of up to 5% may apply for cancelled orders over $500.  Our company reserves the right to charge your credit card if these procedures are not followed.


If canceling & your order has been shipped, please: 1) refuse package 2) return package (if delivered) using your order number as RMA#(return merchandise authorization) 3)wait for refund(*restocking fee may apply).

Thank you!


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Disclaimer
As a user of this web site you acknowledge that you are using it at your sole risk. New Life Global Enterprises, Inc. makes no claims or warranties of any kind with respect to the site or its contents. To the maximum extent permitted by law, New Life Global Enterprises, Inc. disclaims all such representations and warranties. In addition, New Life Global Enterprises, Inc.does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.

New Life Global Enterprises, Inc. reserves the right at its discretion to change or modify these terms and conditions at any time.

New Life Global Enterprises, Inc. may change, suspend, or eliminate all or any aspect of this web site at any time, including the availability of any feature, database, or content, with or without prior notice or liability.

You use the Site at your risk. New Life Global Enterprises, Inc. is not responsible for technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed computer transmissions. New Life Global Enterprises, Inc. is not liable for any direct, incidental, consequential, indirect, punitive or other damages arising out of your access to, or use of, the Site or any of its contents.

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